3.18. I forgot both PIN code and backup password. Can I restore passwords?¶
Unfortunately, you will not be able to recover your passwords. You will need to visit all your sites and try to recover or reset your passwords using each site’s “Reset password” form. Since the “Reset Password” procedure on most sites sends you instructions to your email address, be sure to specify one or more mobile phone numbers as recovery phones in advance.
To avoid this situation, you must:
write down your backup password and save it in a very secure place, or memorize it;
backup your passwords regularly, or enable auto-backup (see “How to setup auto-backup of Password Vault” for details).